Customer Service Programs

Customers needing to replace a water heater may be eligible to receive a $50.00 rebate from the Scottsboro Electric Power Board. Drop off a copy of your receipt at the SEPB office. SEPB will credit $50.00 to your electric bill.

Call 256-574-2680 for more information.

Lease Surge Protection for your major appliances including refrigerators, stoves, dishwashers, washers, and dryers. It does not cover TV’s, DVD Players or Computers. This is a device that is installed at the meter base. There is a $25.00 service charge and $5.95 monthly charge.

Call 574-2680 for more information.

Have SEPB install a security light at your home or business – hassle-free, low monthly fee, increases visibility.

Call 256-574-2680 for more information.

Help local families in need by donating to Project Help! Many customers of Scottsboro Electric Power Board presently allow $1.00 or more to be added to their monthly power bill as a donation to the Project Help Fund. The Community Action organization administers the fund and financial help is given to those customers who need assistance with paying their power bills. If you would like to make a one-time or monthly donation, drop by the office to sign a donation card.

Ask for a Project Help donation card today!